Effects of Various Types of Job Satisfaction on Organizational Retaliatory Behaviors

Abstract

Organizational retaliatory behavior (ORB) is at the opposite spectrum of organizational citizenship behavior (OCB). Although individual ORBs are minuscule and often overlooked, organizations must pay attention to them because once accumulated, ORB could have a negative impact on the effectiveness of an organization. This study empirically examines whether four kinds of job satisfaction have an impact on ORB. Results show that work, supervisor, and coworker-related satisfaction negatively influences ORBs as expected. In contrast, income satisfaction has no effect on ORB. Male employees tend to perform more ORBs when they have a problem with their supervisors, and female employees tend to display more ORBs when they have a bad relationship with coworkers. A particular problem accompanying ORB research is also discussed.