The Moderating Effect of Compulsory Citizenship Behavior Pressure on the Attitudinal Factors and Organizational Citizenship Behavior Relationship

Abstract

Several researchers in the organizational citizenship behavior (OCB) field claim that some of the behaviors that have thus far been classified as OCB emanate not by pure contributive motives to the organization but by implicit pressure from a supervisor or the organization. This study assumes that this compulsory citizenship behavior (CCB) pressure not only has a major effect on OCB, but also a moderating effect on OCB and its antecedent relationships. The results of the analysis of the data of 312 working persons reveal that the impacts of job satisfaction and organizational commitment on OCB are moderated by CCB pressure, as these effects weaken when CCB pressure is strong rather than weak. Implications for future studies are also provided.