The Impact of Two Job-related Factors on Organizational Citizenship Behavior

Abstract

It is well-known among researchers of organizational behavior (OB) that job satisfaction affects organizational citizenship behavior (OCB). Another job-related factor is perceived person-job fit (PJF). Although PJF is related to job satisfaction, the former is a perceptual factor regarding the perceived fit of an individual’s beliefs and skills to their job, while the latter is a positive attitude toward an individual’s job. This study assumes that, along with an individual’s positive attitude toward their job, one’s perception regarding their f it to the job is also necessary for enhancing OCB, and empirically examines the moderating effect of PJF on the relationship between job satisfaction and OCB. As a result of analyzing the data collected from 416 working people, job satisfaction is revealed to have a signif icantly positive impact on OCB only when PJF is high. This study demonstrates the necessity of considering PJF separately from job satisfaction, although both concepts are job-related factors and a relatively high correlation is observed between them.