Moderating Effect of Work Values on the Work Relationship-Satisfaction Association

Abstract

This article aims to examine whether work values moderate the effect of good relationships in the workplace on job satisfaction; findings are based on data collected from 6,860 working persons living in the Tokyo metropolitan area. Results show that accomplishment, contribution, and power and authority were work values that had a moderating effect on the relationship; the effect of good work relationships on work satisfaction was stronger when the level of each of these three work values was high. Some implications for future study and practical human resource management have been proposed as a result of our research.